US insurers just closed one of their strongest underwriting years in over a decade.
Most insurers have already outsourced something. A claims queue, a policy-servicing backlog, and some
Insurance fraud costs Americans $308.6 billion a year, according to a 2022 study conducted
Most insurance RFPs fail before anyone writes a single question. An RFP, short for
Search “insurance process outsourcing cost” and you’ll find a lot of confident numbers. 47%
Roughly 30 to 40% of a commercial lines underwriter’s time goes to administrative tasks
US insurers are stuck in an uncomfortable spot. Submission volume keeps climbing as brokers
The average insurance claim takes 40.7 days from first notice of loss to payment,
Finding and screening candidates with real potential was the third-biggest challenge independent agencies reported
Claims processing eats up close to 40% of insurance BPO revenue, the biggest slice
Insurance administration eats more of an operations team’s week than most executives realize. New
Every insurance company hits the same wall eventually. Submission volumes climb, claims backlogs grow,
